From the Actions menu (in the top right), select Move Subscriptions To This Team.Click the gear icon (in the top right) to open Team settings. Select the main team ("KAI Hawaii, Inc." i.e.unassign all licenses (might get automatically assigned to admin).Select the team with the new licenses (will look like "FIRSTNAME LASTNAME - #").Go to User Management > By User or By Product.Log in as the primary admin (that has the new subscription).The steps needed to fix this use obscured commands: New subscriptions are generally added to a separate new team (instead of the main team), see "Add products and subscriptions to a team" in Manage teams in Autodesk Account. Subscriptions purchased online are typically managed in the new view, and subscriptions and maintenance plans purchased through Autodesk Sales or a reseller, are typically managed in the classic view.Ĭhange your user name or email in Autodesk AccountĬontract Managers - only one per contract 2 Move a subscription to a different team.
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